Terms of service
Terms of Service
Please read these terms before shopping with us.
Welcome to Easydavo. These Terms of Service govern your access to and use of our website, products and services. By visiting our website or placing an order, you agree to these terms and applicable laws.
1. General Information
Easydavo is an independently operated online store based in India, offering a selection of useful everyday products across various categories.
Our website operates on the Shopify platform. We work with third-party service providers for payment processing, order fulfilment and delivery.
2. Eligibility to Use Our Website
By using our website and placing an order, you confirm that you have the legal capacity to enter into a binding agreement under applicable laws.
If you are below the age of majority, you may use our website only with the involvement and consent of a parent or legal guardian, where required by law.
3. Products and Descriptions
We make reasonable efforts to display our products, images, features, specifications and descriptions as accurately as possible.
Actual product colours and appearance may vary slightly depending on screen settings, lighting, manufacturing variations and display technology.
Product specifications, dimensions, materials and other relevant details are provided on individual product pages wherever applicable. Customers are encouraged to review these details before placing an order.
4. Pricing and Payments
All product prices displayed on our website are in Indian Rupees (INR), unless stated otherwise.
Prices, offers and promotions may change from time to time. Any applicable delivery charges or additional costs will be displayed during checkout before the order is placed.
We offer the following payment options, subject to availability at checkout:
- Prepaid payments: Online payments processed through PayU and its supported payment methods.
- Cash on Delivery: Payment upon delivery, where available for the customer's PIN code and order.
Online payments are subject to the terms, verification procedures and security requirements of the relevant payment provider.
5. Orders and Order Acceptance
When placing an order, you agree to provide accurate and complete information, including your name, contact details and shipping address.
An order confirmation indicates that we have received your order. We reserve the right to review orders and contact customers if additional verification or clarification is required.
An order may be cancelled or declined in cases such as payment failure, incorrect pricing, product unavailability, suspected fraudulent activity or inaccurate order information. If payment has already been collected for an order that we cancel, an applicable refund will be arranged.
Customers should review their order details carefully before completing checkout.
6. Order Fulfilment
Easydavo works with third-party suppliers and fulfilment partners to source, process, package and dispatch products ordered through our website.
Product availability and fulfilment timelines may vary depending on the supplier, product and operational circumstances.
Easydavo remains the store through which customers place their orders and contact us for customer support, order enquiries, returns and refunds.
7. Shipping and Delivery
We currently serve customers within India. Delivery availability depends on courier serviceability for the destination PIN code.
Delivery timelines may vary depending on product availability, order processing, destination and courier operations.
Tracking details will be shared once an order has been dispatched, where tracking is available.
For more information, please refer to our Shipping Policy.
8. Cancellations, Returns and Refunds
Cancellation requests are subject to the order's processing and dispatch status. Once an order has been dispatched, cancellation may no longer be possible.
Returns, replacements and refunds are handled according to our published Return and Refund Policy.
Nothing in these terms is intended to exclude or restrict consumer rights available under applicable Indian laws.
9. Customer Responsibilities
When using our website, you agree not to:
- Provide false, misleading or incomplete information.
- Use our website for unlawful or fraudulent activities.
- Attempt to interfere with the operation, security or functionality of our website.
- Misuse payment methods or engage in fraudulent transactions.
- Copy, reproduce or misuse our website content, branding or other intellectual property without permission.
10. Intellectual Property
All website content, including text, graphics, logos, branding, images and design elements, belongs to Easydavo or their respective rights holders, unless otherwise stated.
These materials may not be copied, reproduced, distributed, modified or used commercially without prior written permission from the relevant rights holder.
11. Third-Party Services
Our store relies on third-party services, including Shopify, PayU, suppliers, fulfilment providers and courier partners, to provide website functionality, payment processing, order fulfilment and delivery.
Your use of third-party services may also be subject to their respective terms, policies and conditions.
Certain services may be affected by technical issues or circumstances outside our direct control. We will make reasonable efforts to address issues affecting customer orders.
12. Website Availability and Changes
We aim to keep our website accessible and up to date. However, temporary interruptions may occur due to maintenance, technical issues or circumstances beyond our reasonable control.
We may update product listings, website content, features and these Terms of Service from time to time. Updated terms will be published on this page.
13. Limitation of Liability
To the extent permitted by applicable law, Easydavo shall not be responsible for indirect losses arising from temporary website interruptions, third-party service disruptions or circumstances beyond our reasonable control.
Nothing in these terms limits liability or remedies that cannot legally be excluded under applicable consumer protection laws.
14. Governing Law
These Terms of Service are governed by the laws of India. Any disputes will be addressed in accordance with applicable Indian laws and the jurisdiction of competent courts.
15. Contact Information
If you have questions about these Terms of Service, products, orders or our services, please contact us:
Business: Easydavo
Email: support@easydavo.in
Website: https://easydavo.in